Refund Policy

*** All items purchased in the GBY Shop are FINAL SALE and can not be returned, exchanged or refunded. ***

Additional non-returnable items:
Gift cards

Defective or damaged items:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, you must contact us within 5 days of the original purchase, send us an email at and send your item to: 11271 Ventura Blvd #182
Studio City, CA 91604, USA.

Please do not send your purchase back to the manufacturer.

Shipping high-value items:
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.